Claude Dispatch is Anthropic's mobile-first interface for commanding and monitoring AI agents. Assign tasks, receive deliverables, and stay in control of your AI workforce — without sitting at a desk. Here's everything your organisation needs to know.
Claude Dispatch solves a problem that every executive, manager, and mobile knowledge worker faces: you can't run an AI agent from your phone with the same depth you can from a desktop. Dispatch changes that. It is the native mobile interface for assigning tasks to Claude agents, monitoring their execution in real time, and receiving their completed output — wherever you happen to be.
The product works in direct partnership with Claude Cowork. Where Cowork is the desktop environment where AI agents execute long-running autonomous tasks, Dispatch is the mobile control plane. You open Dispatch on your iPhone, describe what you need done — "Summarise last week's sales data and flag any anomalies", "Draft the board deck intro using last quarter's financials", "Review and flag compliance issues in these three contracts" — and the connected Cowork agent picks up the task, executes it, and pushes the result back to your Dispatch notification.
For enterprise deployments, Claude Dispatch is particularly valuable for executives and senior managers who need to maintain AI oversight and task management without being desk-bound. The growing pattern of deploying Claude for knowledge workers is dramatically more effective when those workers can interact with AI agents from any location. If you're deploying Claude Cowork across your organisation, Dispatch is the mobile complement that makes the investment accessible 24 hours a day.
Dispatch also serves a critical governance function: it provides audit-ready task history. Every task dispatched, every agent action taken, every output delivered is logged with timestamps and attribution — giving compliance and legal teams the traceability they require when AI agents are involved in regulated workflows.
Dispatch turns your Claude deployment into a 24/7 AI workforce you can direct from anywhere. Not a feature. A fundamental change in how executives interact with AI.
Claude Dispatch is a purpose-built native app for iOS and Android — not a responsive web wrapper. Task input uses voice, text, or image attachment. Notifications are instant push, not email. The interaction model is designed for the five-minute windows executives actually have between calls and meetings.
Assign tasks to specific agents or let Dispatch route them automatically based on your organisation's configured agent capabilities. A contract review goes to the legal agent, a financial summary to the finance agent, a market research brief to the research agent. Dispatch handles the routing; you manage the outcomes.
Claude agents run asynchronously — you don't wait by the screen. Dispatch sends push notifications as agents hit milestones: "Started reviewing document 3 of 8", "Found 4 compliance flags — review needed", "Draft complete — ready for your review". The loop closes without you needing to check back manually.
Dispatch is the mobile surface for Claude Cowork. Tasks assigned via Dispatch execute in the full Cowork environment — with access to all connected file systems, MCP servers, and business tools. The output quality is identical to tasks run from the desktop; only the interface changes.
Receive completed deliverables — documents, spreadsheets, summaries, analysis reports — directly in Dispatch. Review inline or push to connected storage. Share to Slack, email, or your document management system with one tap. The output from your AI agents reaches you where you are, in the format you need.
Dispatch integrates with your organisation's SSO provider — Okta, Azure AD, Google Workspace. Biometric authentication (Face ID, fingerprint) secures individual devices. All communication between Dispatch and the Claude backend is encrypted in transit and at rest. Mobile device management (MDM) policies are respected.
Every knowledge worker who is away from their desk more than they're at it will find daily value in Claude Dispatch. Here are the highest-impact use patterns by role.
CEOs and CFOs use Dispatch to commission synthesis tasks between meetings: "Compile the executive summary for tomorrow's board meeting using last month's reports", "Flag any material risks in the weekly ops data". The output arrives before they sit down. What used to require an EA and two hours now runs in the background while they're in their last call.
General Counsel teams run contract review agents via Dispatch while travelling. Upload a batch of NDAs at the airport, land to a summary of material issues flagged for lawyer review. Compliance officers monitor regulatory update agents that surface relevant changes to internal policy teams — dispatched from mobile, delivered to the right inbox automatically.
Sales VPs use Dispatch to pull deal summaries, flag at-risk accounts, and generate call preparation briefs on the go. "Summarise the Acme deal history and suggest three ways to accelerate it" takes 30 seconds to dispatch and delivers a structured brief within minutes — before the meeting starts. CRM integration via MCP means the agent reads live data, not a stale snapshot.
Operations managers dispatch daily reporting agents each morning before their first meeting. Finance controllers use Dispatch to trigger exception analysis — "Flag any transactions over $50K that don't match an approved PO" — and receive structured exception reports while they're in their budget reviews. The agent finds the problems; the human decides what to do about them.
Claude Dispatch requires Claude Cowork as the execution environment for agent tasks. Before deploying Dispatch, your organisation needs Cowork up and running with connected MCP servers for your key data sources and business tools. If your Cowork deployment isn't yet in place, that's the starting point. Dispatch on top of a bare Cowork installation delivers limited value — the agent power comes from what Cowork is connected to.
Decide which agents your organisation is deploying and what task types each handles. A legal agent that reviews contracts, a finance agent that analyses financial data, a research agent that synthesises information from your knowledge base. Dispatch routes incoming task requests based on these configurations — either automatically or with user-selected routing for more specific control.
Enterprise Dispatch deployments push the app via your MDM solution — Jamf, Intune, Workspace ONE — with SSO credentials pre-configured. Users receive the app with enterprise authentication already set up: no API keys, no manual configuration. Device-level security policies enforce biometric authentication and data-at-rest encryption.
The quality of Dispatch output is directly proportional to the clarity of the task input. Invest in short user training sessions that teach your teams how to write precise, outcome-oriented task descriptions. "Summarise the Q1 sales report" is weak. "Summarise the Q1 sales report, highlight the top 3 performing regions, flag any regions below target, and suggest two hypothesis-driven explanations for the underperformance" is a prompt that produces a useful deliverable. Our Claude training and workshops cover this specifically for Dispatch users.
Giving executives and senior managers mobile access to AI agents that operate on sensitive business data requires a security model that your CISO can sign off on. Claude Dispatch is built with this constraint in mind from the ground up.
All data in transit between the Dispatch app and Anthropic's infrastructure is encrypted with TLS 1.3. The app itself stores no sensitive content on-device — outputs are streamed and optionally cached in your enterprise document management system, not on the phone. Under Claude Enterprise, Anthropic's zero-data-retention policy applies: your business data does not persist on Anthropic's servers beyond the processing of your request, and it is never used to train future models.
For financial services and healthcare organisations subject to strict data localisation requirements, Dispatch can be configured to route through Claude Enterprise on AWS Bedrock or Google Cloud Vertex AI — keeping all processing within your approved cloud regions. See how we've addressed regulated industry requirements in our case studies.
Talk to a Claude Architect →Task content is processed transiently. Nothing stored on-device beyond user preferences and authentication tokens.
Every task, every agent action, every output — logged with user attribution, timestamps, and outcome. Exportable to your SIEM or compliance reporting system.
Centrally manage user access, agent permissions, task-type allowlists, and data access policies. Revoke access instantly. Apply policy changes without app updates.
Route through AWS Bedrock or Google Vertex AI for data sovereignty compliance. EU data stays in EU. US data stays in US. Your compliance team chooses.
Claude Dispatch is included with Claude's mobile application at the Pro and Max tiers, and is part of the Claude Enterprise suite for organisations.
For organisations deploying Dispatch to executive teams and senior knowledge workers, Enterprise is the appropriate tier. For our consulting and implementation rates, see our pricing page.
The standard Claude mobile app is a conversational interface — you ask questions and receive answers. Claude Dispatch is an agent command and control interface — you assign tasks to autonomous agents, monitor their execution, and receive completed deliverables. Dispatch is designed for enterprise workflows where agents run for minutes or hours on complex tasks, not instant back-and-forth conversations. It integrates with Claude Cowork as the execution environment for those tasks.
For enterprise agent deployments, yes. Dispatch is designed as the mobile interface for Cowork agents. The agent tasks you dispatch — contract reviews, report generation, data analysis — execute in the Cowork environment with access to your connected file systems and MCP-integrated business tools. Dispatch without Cowork provides a limited subset of functionality. If you're considering both products, our Cowork deployment service includes Dispatch configuration as part of the engagement.
Claude Dispatch under the Enterprise plan includes Anthropic's zero-data-retention commitment, TLS 1.3 encryption in transit, no on-device data storage of task content, and support for your MDM security policies. For the most sensitive use cases — M&A research, board communications, regulated financial data — we recommend configuring Dispatch via AWS Bedrock or Google Vertex AI so all processing occurs within your approved cloud environment. We've worked through this security architecture for financial services and healthcare clients who have strict data residency requirements.
Claude Dispatch is most effective for asynchronous tasks that take minutes to hours and produce structured deliverables: document synthesis, data analysis and exception reporting, contract review, research compilation, and draft generation. It is less suited to real-time interactive tasks where you need to steer the output moment-by-moment — those are better handled from the Cowork desktop interface. The sweet spot is: "I have a clear outcome in mind, I can describe it in two sentences, and I want the result in my hands before my next meeting."
Enterprise Dispatch deployments are pushed via MDM (Jamf, Intune, Workspace ONE) with SSO pre-configured and security policies applied. The technical deployment typically takes a day once prerequisites are in place. The more important investment is user enablement: a 90-minute workshop with executive users covering how to write effective task prompts makes a material difference to adoption and output quality. Our training and workshop service includes a specific Dispatch executive enablement programme.
Claude Dispatch is the missing link between your AI investment and the leaders who need to act on it. If your Claude deployment stops at the desktop, you're leaving the most valuable use case unaddressed. Book a call and let's fix that.