1. Who We Are
This website is operated by ClaudeImplementation.com ("we", "us", "our"), a specialist Anthropic Claude consulting firm. We help enterprises implement, deploy, and scale Claude AI across their organisations.
For privacy enquiries, contact us at: privacy@claudeimplementation.com
2. What We Collect
Information you provide directly
- Contact form submissions: name, company, email address, job title, and the message you submit.
- Resource downloads (whitepaper gate): name, work email, company, and job function when you request a free resource.
- Booking requests: contact information submitted when scheduling a strategy call.
Information collected automatically
- Analytics data: page views, referral sources, browser type, and approximate location via Google Analytics / Google Tag Manager. This data is anonymised and aggregated.
- Cookies: We use functional and analytics cookies. No advertising or tracking cookies are set. See Section 6 for details.
3. How We Use Your Information
We use the information collected to:
- Respond to enquiries and schedule consultations.
- Deliver free resources you have requested.
- Send follow-up communications related to your enquiry (you can opt out at any time).
- Understand website traffic patterns to improve our content and user experience.
- Comply with legal obligations.
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing (GDPR)
Where the GDPR applies, our legal bases for processing personal data are:
- Legitimate interests — responding to business enquiries and improving our website.
- Contractual necessity — delivering resources or services you have requested.
- Consent — for any marketing communications (you can withdraw consent at any time).
5. Data Sharing
We do not sell, rent, or trade your personal data. We share data only with:
- Formspree — for contact form processing and email delivery. Their privacy policy is at formspree.io/privacy.
- Google Analytics / Google Tag Manager — for anonymised website analytics.
- CRM and email tools — to manage follow-up communications with prospective clients, where you have engaged with us.
All third-party processors are bound by data processing agreements and are prohibited from using your data for their own purposes.
6. Cookies
We use the following cookie categories:
- Essential cookies: Required for the website to function. Cannot be disabled.
- Analytics cookies: Help us understand how visitors use the site (Google Analytics, anonymised). You can opt out via your browser settings or by installing the Google Analytics Opt-out Browser Add-on.
We do not use advertising, retargeting, or social tracking cookies.
7. Data Retention
We retain contact form and resource download data for up to 24 months from the date of last interaction, after which it is deleted unless we have an active business relationship. Analytics data is retained for 26 months in line with Google Analytics defaults.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to processing or request restriction of processing.
- Data portability — receive your data in a machine-readable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, email privacy@claudeimplementation.com. We will respond within 30 days.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. Form data is transmitted over HTTPS. We do not store credit card information.
10. Third-Party Links
Our website contains links to third-party sites (including Anthropic.com). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Children's Privacy
Our services are directed at business professionals. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have inadvertently collected such data, please contact us for immediate deletion.
12. Changes to This Policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Material changes will be communicated via a notice on our website.
13. Contact
For privacy-related questions or to exercise your rights:
- Email: privacy@claudeimplementation.com
- Website: Contact form