Home exercise programme adherence is one of the most studied problems in physical therapy. The research is consistent: patients who understand their HEP comply at 2–3× the rate of those who receive generic handouts. The problem is that creating truly personalised HEPs — tailored to the patient's specific diagnosis, functional limitations, home environment, and fitness level — takes more time than most PTs can spare.
Claude Cowork for physical therapists solves this by generating personalised HEPs from the clinical information already in your session notes. You don't re-enter data. You don't browse exercise libraries. Cowork reads the patient's context and produces a complete, patient-specific programme in under 5 minutes. This guide covers the workflow, the prompts that produce the best results, and a sample output that demonstrates what a Cowork-generated HEP looks like in practice. The complete PT Cowork guide covers this alongside the broader documentation workflow.
Why Generic HEPs Fail (and What Personalisation Actually Requires)
Most HEP failures aren't about patient motivation — they're about comprehension. Generic programmes use clinical language patients can't follow, prescribe exercises without explaining why they matter, and neglect the specific functional limitations that make certain standard exercises impossible for a particular patient.
A truly personalised HEP requires five elements that standard templates don't provide: specific exercise selection based on the patient's actual presentation, not their diagnosis category; clear instruction in language calibrated to the individual patient; sets/reps/frequency tailored to their current conditioning and tolerance; diagnosis-specific safety precautions and red flags; and a clear rationale connecting each exercise to the patient's stated goals.
Producing all five elements manually, for every patient, every session update, is simply not feasible in a busy outpatient clinic. Cowork makes it feasible because it reads the clinical context you've already documented and applies it — you're not creating the personalisation from scratch, you're directing Cowork to extract it from your existing notes.
The Cowork HEP Workflow
The most efficient HEP generation workflow for PT practices follows a two-pass approach described in our PT and OT tips guide. The first pass generates a clinically accurate programme for PT review; the second produces the patient-facing version.
Pass 1 — Clinical HEP (PT Review)Sample Cowork-Generated HEP Output
The following is a representative excerpt from a Cowork-generated patient-facing HEP for a post-surgical ACL reconstruction patient at 6 weeks post-op (Phase 2). This demonstrates the format and language level Cowork produces with the above prompts.
Sample: ACL Rehabilitation — Phase 2 Home Programme (Week 6)
Patient: [Name] | Date: [Date] | Clinic: [Clinic Name] | Phone: [Number]
1. Straight Leg Raise
Setup: Lie on your back on a firm surface. Bend your non-surgical leg so your foot is flat on the floor. Keep your surgical leg straight.
What to do: Tighten the muscles on top of your surgical thigh (you'll feel the knee straighten and "lock"). Lift your straight leg until it's level with your bent knee. Hold 2 seconds, then lower slowly.
You should feel: Your thigh muscle working, mild fatigue by rep 12–15.
STOP if: Sharp pain in your knee, your knee buckles when lifting, or you cannot hold your knee straight.
2. Mini Squats (0–45 Degrees)
Setup: Stand facing a wall or sturdy chair back for light balance support. Feet shoulder-width apart, toes pointing slightly outward.
What to do: Bend both knees slowly — only go about a quarter of the way down (much less than a full squat). Keep your knees over your toes. Hold 3 seconds, then slowly straighten back up.
You should feel: Mild effort in the front of both thighs. Your surgical knee may feel slightly stiff — this is normal at this stage.
STOP if: Pain above 4/10, your knee feels unstable or "gives way", or significant swelling develops within 2 hours of exercise.
Multi-Language HEPs: Reaching All Patients
In multilingual communities, English-only HEPs are a patient safety and outcomes issue, not just a convenience limitation. Patients who cannot read their exercise instructions cannot safely perform their programme at home.
Claude Cowork generates HEPs in any language you specify. The workflow is identical to the English HEP workflow — use the patient-facing prompt above and add: "Translate the final output to [Spanish/Mandarin/Tagalog/Arabic/Vietnamese/etc.]. Maintain the same reading level and format." Cowork produces clinically accurate translations that preserve the plain-language approach rather than reverting to medical terminology in translation.
The standard clinic configuration stores your top 3–5 patient languages as Cowork Skills so that language-specific HEP generation is a single prompt command. Clinics serving diverse communities save significant time previously spent on external translation services — and produce faster, more accurate results. Our Cowork deployment service sets up multi-language Skills during clinic onboarding.
HEP Use Cases Cowork Handles
- Post-surgical rehabilitation (any joint)
- Orthopedic / MSK outpatient
- Sports rehabilitation return-to-sport
- Neurological (stroke, TBI) — home activity programmes
- Geriatric fall prevention programmes
- Paediatric PT — parent-supervised programmes
- Cardiopulmonary / pulmonary rehab
- Vestibular rehab home exercises
Patient-Facing Features Cowork Generates
- Plain-language exercise instructions
- Setup positions (chair / floor / wall / bed)
- Correct sets, reps, frequency
- "You should feel" correct execution cues
- Red flags specific to the diagnosis
- Progression criteria in lay language
- Multi-language translations on request
- "When to call your PT" section
HEP Updates: When to Revise and How Cowork Handles It
HEPs should be updated when a patient meets progression criteria, when their functional status changes significantly, or at defined protocol milestones (e.g., post-surgical phase transitions). With manual HEP creation, many PTs delay updates because the time cost is prohibitive. With Cowork, updating an HEP takes the same 4–5 minutes as creating a new one.
The HEP update workflow: upload the existing HEP alongside the latest session notes. Prompt Cowork to "review the current HEP I've uploaded against today's session notes and generate an updated version that progresses exercises where the patient has met criteria and adds [X new exercise based on session performance]." Cowork identifies which exercises to progress, which to retire, and which new ones to introduce — you review the clinical rationale in Pass 1 before approving the patient-facing Pass 2 output.
This workflow pairs naturally with the SOAP note generation workflow. When you generate a SOAP note after each session, the Plan section will typically note HEP progression triggers. Cowork can read that Plan and generate the updated HEP in the same session — one continuous workflow from session notes to documentation to patient education.
For more on connecting HEP generation with SOAP notes and billing documentation in a single workflow, read our Claude Cowork SOAP note guide. For the practice management and billing stack that underpins all of this, see the PT practice management guide.
Verified time savings: PTs generating HEPs with Claude Cowork report a consistent 80% reduction in HEP creation time — from an average of 28 minutes (manual, from scratch, personalised) to under 6 minutes (Cowork, two-pass). For a PT updating or creating HEPs for 6 patients per day, that's 2+ hours recovered daily.
Frequently Asked Questions
Will Cowork generate exercises that are inappropriate for my patient's stage?
Cowork generates exercises based on the clinical context you provide — including the precautions, contraindications, and treatment phase in your prompt. If you specify "post-op ACL, week 6, no impact activities, weight bearing as tolerated," Cowork will not generate plyometric or full squat exercises. The key is providing complete context. A vague prompt ("generate exercises for a knee patient") produces a generic output; a specific prompt with full clinical context produces an appropriately staged, clinically safe programme. Always review the clinical Pass 1 output for safety before approving the patient-facing version.
Can Cowork generate HEPs with images or diagrams?
Claude Cowork generates text-based HEPs — it does not currently produce exercise illustrations. For visual HEPs, the most efficient workflow is to generate the text instructions in Cowork, then match them to illustrations from a licensed exercise image library (HEPBuilder, MedBridge, Physiotec, etc.) or your clinic's existing visual resource set. The time savings from Cowork's text generation still apply — and the text precision makes it easier to select accurate corresponding images than with generic library exercises.
How do I deliver the Cowork-generated HEP to patients?
Multiple delivery options are available. The most common: print the generated HEP directly from the Cowork output (formatted for A4/Letter as requested in the prompt). For digital delivery, email the HEP as a PDF through your patient portal (MyChart, WebPT portal, etc.), or text the PDF link via your clinic's patient messaging system. The Cowork + Outlook or Cowork + Teams connector enables direct email delivery from the documentation workflow without switching platforms. Our deployment service configures the delivery workflow as part of clinic setup.
Personalised HEPs in Under 5 Minutes. Every Patient. Every Session.
Our architects deploy Cowork for PT clinics — HEP templates, multi-language Skills, EHR integration, and team training included.